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SUPPORT
FAQs

  • Is installing a Barumi bidet difficult? Do I need a plumber?
    Not at all! Installing a Barumi bidet is quick and easy—no plumber or special tools needed. Even if it’s your first time, our clear instructions and step-by-step video guide make the process simple and stress-free.
  • How do I know which Barumi bidet fits my toilet?
    Barumi bidet seats come in two sizes—Elongated and Round—and each model has slightly different fit requirements. To make sure your toilet is compatible, please check the key measurements using the guide on the EF-BM-4000/4001 page. EF-BM-5000 and 6000 share the same fitting specifications, so you can refer to the key measurements on the EF-BM-5000 page.
  • Does the bidet require electricity?
    Yes, Barumi bidets need to be plugged into a nearby power outlet to operate features like the heated seat, warm water, and air dryer. If the outlet isn’t close enough, a properly rated extension cord can be used safely.
  • Can I adjust the water temperature and pressure?
    Absolutely! Barumi bidets offer customizable settings for water temperature, pressure, and nozzle position to ensure optimal comfort.
  • How does the air dryer function?
    The built-in warm air dryer provides adjustable temperature settings, allowing you to dry off comfortably without the need for toilet paper.
  • Is the nozzle self-cleaning?
    Yes, the stainless-steel nozzle automatically rinses itself during use to stay clean and hygienic.
  • How do I clean the bidet seat?
    The bidet seat can be easily detached for thorough cleaning. Just use a soft cloth and mild detergent to wipe the surface—avoid harsh chemicals that could damage the unit. Want more detailed tips? Click here to read our full cleaning guide.
  • What should I do if the bidet isn't functioning properly?
    First, check the power connection and make sure the seat sensor is activated. You can also refer to the Troubleshooting section in the user manual for common solutions. If the issue persists, feel free to contact us directly for further assistance.
  • Are replacement parts available?
    While we don’t sell individual parts separately online, we’re happy to help if you need something specific. You can email us at info@barumiusa.com or leave a message through our Contact Us page, and we’ll assist you with the right part.
  • Is my Barumi bidet covered under warranty?
    All Barumi bidets come with a 1-year limited warranty that covers manufacturing defects and certain replacement parts. If you experience any issues within the warranty period, just contact us and we’ll be happy to help.
  • How long does it take to charge, and how long does it last?
    A full charge takes 3–4 hours and provides up to 160 minutes of cordless cleaning time.
  • How powerful is the spin scrubber? Will it remove tough stains?
    With up to 500 RPM and 3 speed settings, it’s designed to handle stubborn grime and dirt on various surfaces.
  • Is it heavy or hard to use for long periods?
    It is designed to be lightweight and ergonomic. You can clean comfortably without straining your hands, even during longer tasks.
  • Can the handle be extended for hard-to-reach areas?
    Yes, the handle extends from 17.7 inches to 44.4 inches for convenient overhead or floor cleaning.
  • What are the benefits of the Pluo Filtered Showerhead?
    The Pluo Filtered Showerhead features dual filtration with a sediment filter for impurities and a Vitamin C filter for chlorine removal. It enhances water pressure, saves water, and is made from BPA-free materials
  • How does the dual filtration system work?
    The sediment and Vitamin C filters work together to remove chlorine and impurities from tap water, providing clean water that’s gentle on skin and hair.
  • How often should I replace the filters?
    Replace the sediment filter every 1–2 months and the Vitamin C filter about every 2 months, depending on water quality and usage.
  • Is the Pluo Filtered Showerhead suitable for sensitive skin?
    Yes, its dual filtration system helps remove chlorine and other irritants from tap water, providing a cleaner and gentler shower experience that’s especially beneficial for dry or easily irritated skin.
  • Does the showerhead conserve water?
    Yes, the stainless-steel laser-cut spray plate enhances water pressure while using less water than traditional showerheads.
  • Will the Pluo Filtered Showerhead fit my shower?
    Yes, the Pluo Filtered Showerhead fits all standard 1/2-inch shower hoses, which are commonly used in most homes. No tools are needed—just unscrew your old showerhead and screw on Pluo for an easy upgrade.
  • Is the water pressure too strong for kids?
    The Livo Kids Filtered Showerhead is designed with a fine spray plate that creates a soft, gentle mist. It’s perfectly suited for children’s delicate skin and still provides effective cleaning.
  • What does the filter remove from the water?
    It removes chlorine, rust, and impurities, providing clean, skin-friendly water.
  • How often should I replace the filter?
    We recommend changing the filter every 1–2 months, depending on usage and water quality.
  • Is it safe for young children?
    Yes, it’s made from BPA-free, non-toxic ABS plastic, and the character-shaped showerhead is made with soft silicone that’s gentle to the touch. The materials are not only safe but also easy to clean, making them a great choice for kids.
  • What is the Vitamin C filter?
    It’s an optional add-on that releases a refreshing scent during showers while also filtering out chlorine and impurities like a sediment filter. The Vitamin C filter is not included by default and is available in various scents from our Amazon store.
  • Will the Livo Kids Filtered Showerhead fit my shower?
    Yes, the Livo Kids Filtered Showerhead is compatible with standard 1/2-inch shower hoses found in most households. It’s easy to install by hand—no tools or professional help required.
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